Privacy Policy

Last Updated: May 31, 2025
 
Ovimoda ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website [www.ovimoda.com] and services.
By visiting our site or using our services, you consent to the practices described in this policy, in accordance with the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

 
1. Information We Collect
We collect the following types of information to provide a personalized, secure, and efficient shopping experience:
 
a. Personal Information

• Full Name

• Email Address

• Contact Number

• Shipping and Billing Address

• Payment Information (collected via secure third-party gateways)

• Date of Birth (if provided)
  
   

b. Technical Information

• IP Address

• Browser Type and Version

• Operating System

• Device Type

• Cookies and Tracking Technologies

• Access Times and Referring Websites
  
   

c. Behavioral Information

• Products browsed, added to cart, or purchased

• Pages visited, time spent on pages

• User preferences and interactions
  
   

2. How We Collect Your Information
 
We collect data through:

• Account registration forms

• Order checkout pages

• Newsletter or offer signups

• Cookies, pixels, and third-party analytics tools (Google Analytics, Meta Pixel, etc.)

• Customer service chats or emails

• Social media logins or interactions
  
   

3. How We Use Your Information
We use your data to:
 
Fulfill Your Orders

• Process payments securely

• Deliver products to your address

• Send order confirmations, shipping updates, and invoices
   

Personalize Your Experience

• Show relevant products and offers

• Recommend items based on browsing history

• Save preferences for future visits
   

Marketing & Communication

• Share newsletters, sales alerts, and promotions (with your consent)

• Send SMS/email alerts for abandoned carts or incomplete checkouts
   

Improve Our Website & Services

• Analyze trends, usage, and customer behavior

• Fix bugs, improve navigation, and enhance performance
   

Comply with Legal Requirements

• Maintain records for tax and auditing purposes

• Cooperate with law enforcement if legally required
  
   

4. Sharing of Information
 
We do not sell or rent your personal data to third parties. However, we may share it with:

• Logistics partners for shipping and returns

• Payment gateways for secure transactions (e.g., Razorpay, Paytm, etc.)

• Customer support platforms

• IT and software service providers for system maintenance and hosting

• Legal authorities when mandated by law

All third-party partners are required to comply with data protection standards.

 
5. Cookies and Tracking
 
We use cookies and similar tracking technologies to:

• Remember your login and cart contents

• Track website performance

• Measure campaign effectiveness

• Enhance user personalization

You can manage or disable cookies through your browser settings. However, disabling cookies may limit some website functionalities.

 
6. Data Security
We implement industry-standard security measures including:

• SSL encryption for secure transactions

• Secure server hosting with firewall protection

• Restricted access to personal data

• Regular malware scans and vulnerability checks

Although we strive to protect your data, no online transmission is 100% secure, and we cannot guarantee absolute security.

 
7. Your Rights
As an Indian user, you have the right to:

• Access the personal information we hold

• Update or correct inaccurate data

• Request deletion of your account and associated data

• Withdraw consent for marketing communications at any time

To exercise these rights, email us at info@samerah.com.

 
8. Retention of Data
We retain your personal information:

• As long as your account is active or as needed to provide services

• For legal, accounting, or auditing purposes as required by Indian law
  
   

9. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware of such data being collected, we will delete it immediately.


10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated date. We recommend reviewing this page periodically

 

11. Contact Us

For any questions, concerns, or data access requests, contact us at:

Address:
Najibabad Road, Near Arya Kanya Inter College,
Kotdwara – 246149, Garhwal, Uttarakhand

Email: info@samerah.com
Phone: +91-98090509